Terms of use

Трапеза is an intermediary. The service (shopping, cooking, serving and cleaning up) is provided by the chef, who is an independent person or company. Трапеза is not a party to the cooking contract; it provides the connection, the messaging and the payment.

Трапеза collects the payment in the name and on behalf of the chef. The payment document names the chef as the provider of the service. Трапеза is paid a commission by the chef.

You sign in with a link sent to your email. Keep your email secure: anyone who opens the link signs in to your account.

Chefs get an account after an approved application, a call and a tasting.

A request is free and doesn't commit you to anything. We send it to up to 8 vetted chefs near you and show you the first 3 menus.

Each menu has an all-in price for the event: groceries, cooking, serving and cleaning up. A menu is valid for 7 days, or until the event if that is sooner.

The allergies and diets you give are shown to the chef only after you book and pay.

A booking is confirmed when the payment succeeds. You pay by card through Stripe; Трапеза does not store your card details.

If the event is more than 30 days away, you pay a 10% deposit now and the balance is charged automatically 7 days before the event.

The chef is paid 48 hours after the event, if no dispute is open.

The rules for cancellations and refunds are on a separate page: "Cancellation and refunds".

You provide access to a kitchen with the equipment you described, and you give the true number of guests, allergies and diets.

You don't arrange payment or a booking with the chef outside Трапеза. Phone numbers, emails and links in chat are hidden until payment.

The chef works as a self-insured freelancer, sole trader or company, holds a health record book and food hygiene training, and keeps them valid.

The chef cooks in the guest's kitchen. Ready or part-prepared dishes may only be brought from a kitchen registered with the Bulgarian Food Safety Agency.

The chef does not take payment outside Трапеза for bookings received through the platform.

After the event the guest may leave a review. Reviews come only from real bookings and are not edited by Трапеза unless they break the law.

The chef is responsible for the quality and safety of the food and for their work in the guest's home. Трапеза is responsible for running the platform and handling payments correctly.

Nothing in these terms limits your rights as a consumer under Bulgarian and EU law.

If we change these terms, we'll tell you by email before the change applies to future bookings.

Bulgarian law applies. We first try to settle disputes by agreement; you can also turn to the Commission for Consumer Protection.

The operator's details (company name, company number, registered address) will be given here before launch.

Email: hello@trapezachef.com